Privacy Policy
This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or use our truck dispatch and related services.
KAYSHIP Dispatch Services
Last updated: 5 January 2026
Introduction
KAYSHIP (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or use our truck dispatch and related services.
This policy applies to all users, clients, and visitors of the KAYSHIP website.
Who We Are
KAYSHIP is a truck dispatch service provider operating within the United States. We support owner-operators and fleet owners by offering dispatch coordination, load booking, broker communication, paperwork assistance, and related back-office services.
If you have questions about this Privacy Policy, you may contact us at:Email: info@kayship.com
Information We Collect
We collect information in two main categories:
a) Information You Provide Voluntarily
When you contact us or use our services, we may collect:
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Full name
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Phone number
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Email address
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Company name
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Truck type and operational details
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MC number or business identifiers (when required for services)
This information is collected to provide dispatch services, respond to inquiries, and communicate effectively.
b) Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, including:
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IP address
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Browser type and device information
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Pages visited and time spent on the site
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Cookies and basic usage analytics
This data helps us improve website performance and user experience.
How We Use Your Information
We use collected information to:
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Provide and manage dispatch services
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Communicate with clients and website users
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Respond to inquiries and service requests
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Improve our website and services
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Comply with legal and regulatory obligations
We do not use personal information for purposes unrelated to dispatch or business operations.
Information Sharing and Disclosure
KAYSHIP does not sell or rent personal information.
We may share information only when necessary:
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With service providers or contractors who assist in business operations
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To comply with legal requirements or lawful requests
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To protect our rights, users, or prevent fraud
Phone numbers and SMS consent are not shared with third parties for marketing purposes.
Data Retention
We retain personal information only as long as necessary to:
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Provide services
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Fulfill contractual or legal obligations
You may request deletion of your personal data at any time, subject to applicable laws.
Cookies and Tracking Technologies
Our website may use cookies necessary for basic functionality and analytics. Cookies help us understand how visitors use our site and allow us to improve usability.
You may disable cookies through your browser settings if you prefer.
Data Security
We take reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, or disclosure. While no system is 100% secure, we strive to safeguard data using industry-standard practices.
Children’s Privacy
Our services and website are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
Your Rights
You have the right to:
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Request access to your personal information
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Request corrections to inaccurate information
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Request deletion of your data, where legally permitted
Requests can be made by contacting us at the email listed above.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in laws, services, or business practices. Updates will be posted on this page with a revised “Last updated” date.